MANAGED IT
Your Technology, We’ve Got IT Covered
All aspects of your network are covered: strategy, vendor management, security, networking, data protection and user support. We provide the attention your network needs, and as a result it will reach the peak efficiency and reliability levels to keep your business running 24/7.
LEARNING YOUR BUSINESS
We know technology can be costly and complex, and we want to make sure you get a return on your investment. The first step when meeting with you is getting to know you and your business. This is the most important step in our process. Your business drives the technology we recommend–not the other way around.
ON-SITE
ASSESSMENT
Once we get to know you and your business, our trained technicians will come on site to perform a technical assessment. Our engineers will take that assessment and develop a solution that stabilizes your environment.
IMPLEMENT & COLLABORATE
We’ll implement our recommendations and take on the risk of your network operations. Then the real work begins: your business and Technic Business Solutions team of experts collaborating on how we can make your business even more efficient.
Strategy
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Vendor Management
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Budgeting and Lifecycle Management
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Quarterly Business Reviews
Network
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Firewall Management and Maintenance
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Router and Switch Performance Monitoring
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Regular Vulnerability Scan and Report
Support
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Unlimited Network and End-User Support
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End-User Training
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Onsite Project and Repair
Server
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24/7 Advanced Performance Monitoring
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Server Configuration Management
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Key Application Maintenance
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Microsoft and 3rd Party Patch Management
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Real Time Server Optimization
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Scheduled Preventative Maintenance
Security
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Anti-Virus Monitoring and Management
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Anti-Spam Monitoring and Management
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Regular Vulnerability Scan and Report
Desktop
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24/7 Advanced Performance Monitoring
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Workstation Configuration Management
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Microsoft and 3rd Party Patch Management
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Real Time Workstation Optimization
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Scheduled Preventative Maintenance
Backup
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Backup Deployment and Configuration
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Backup Performance Monitoring
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Backup Software Updates
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Scheduled Backup Jobs
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Data Center Replication and Disaster Recovery Planning
Our goal is 100% customer satisfaction!
Buckles Associates, Inc
We have worked with Technic Business Solutions for several years now and they have been a great support to our company for all our IT needs. They monitor our system continuously, so we are never without access to our server. However, in the event we have an issue Jeff is always quick to respond and take care of it usually before we know there is an interruption, thank you Technic!