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Kitchen Cabinet Manufacture Case Study

Companies of all sizes rely on us to regain control of their output devices. Regardless if your fleet is at one location or multiple locations across multiple states, you can count on Technic to help streamline and reduce your overall printing costs.

It's unfortunate, but it's not uncommon for businesses to fall victim to ransomware attacks, especially if they don't have strong cybersecurity measures in place. In this case, a client was hit by a ransomware attack with no detection or strong backup plan, leaving them with no other option but to pay the ransom.

"Another key element of a proactive approach to network security is educating employees about cybersecurity best practices. This includes training on password management, phishing scams, and how to identify and report suspicious activity. Employees should also be encouraged to report any incidents or potential security breaches, no matter how minor they may seem."

- Jamie Kennis, Director of IT, Technic Business Solutions


The client is a manufacturing business based in San Diego that had been operating for several years without experiencing any significant cybersecurity threats. The company had no prior experience dealing with ransomware attacks and had not implemented any proactive measures to protect their data.

After realizing that their system had been compromised, the client was left with a difficult decision to make. Paying the ransom was the only way to retrieve their data, and the longer they waited, the higher the ransom demand would become. Despite the ethical and financial implications of paying the ransom, the client felt they had no other choice but to pay in order to regain access to their system.

Consequently, the company recognized the need to take a proactive approach to network security is to invest in robust cybersecurity tools and technologies. This includes firewalls, intrusion detection and prevention systems, antivirus software, endpoint security solutions, a robust backup plan, email protection, and employee security awareness training.

After hearing about Technic Business Solutions' comprehensive approach from client references the client engaged us for a meeting to talk about our services.

"Through discussions with Technic, we realized that our network, files, and entire business are vulnerable," said the president. 


"We require a full IT security approach to secure our network including a robust backup and disaster recovery plan"

- Clients President

After falling victim to a ransomware attack, the company came to the realization that they needed to take a proactive approach to cybersecurity. They enlisted the help of Technic Business Solutions, a cybersecurity sentric firm based in California, to fortify their network and protect their data from future attacks.

The cybersecurity geniuses at Technic conducted a thorough security audit and vulnerability assessment of the company's network to identify potential security weaknesses. They worked closely with the company to address these weaknesses and implement a suite of security measures, including firewalls, antivirus software, intrusion detection and prevention systems, email protection, and employee security awareness training. These measures were implemented to prevent future attacks and keep the company's data safe.

To ensure the safety of critical data, Technic implemented a robust backup system that exceeded industry standards. Regular backups were conducted and stored both onsite and in a secure offsite location, which would prevent data loss in the event of a ransomware attack or other data breach.

In addition to the above measures, Technic incorporated DarkWeb Monitoring and provided Security Awareness Training for employees. By conducting regular training and testing, they ensured that the employees were educated on the latest cybersecurity threats and how to avoid them. The implementation of a robust email security solution that stops phishing attacks, spam, malware, and ransomware was also put in place.

In conclusion, Technic Business Solutions worked tirelessly to provide the company with a comprehensive cybersecurity solution that would prevent future attacks and keep their data secure. 


This experience served as a valuable lesson for the company, who learned the importance of taking a proactive approach to cybersecurity.

With the implementation of these security measures, the company was able to prevent further attacks and focus on their business without the worry of being vulnerable to cybersecurity threats. The company now has a solid backup plan in place, regularly conducts security audits and vulnerability assessments, and has implemented strong security measures to prevent future attacks.


This experience served as a valuable lesson for the company, who learned the importance of taking a proactive approach to cybersecurity. By working with Technic Business Solutions, the company was able to recover from the attack and establish a stronger cybersecurity posture, ensuring the safety and integrity of their data in the future.

To learn more about Technic Managed Services, please contact us at 1-866-9-GENIUS.


Customer: Anonymous
Customer size: Medium >500 employees
Country or region: San Diego, California
Industry: Manufacturing


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